Why 70% of candidates preferred AI interviews to human ones

67,000 interviews proved AI’s superiority over human recruiters. A study by University of Chicago and Erasmus University Rotterdam showed this in numbers. Chatbots hire better than humans.

AI increased job offers by 12%. Employee retention grew by 17% in one month. Voice agents cover more key topics during calls. Humans forget important questions due to fatigue.

The technological advantage of bots lies in details. AI talks less and listens more. Encourages candidates to open up more actively. Doesn’t get tired after 1,000 interviews. Doesn’t forget critically important questions.

A full 70% of applicants positively rated the experience with the bot. Only 50% were satisfied with interviews with humans. 4 out of 5 candidates chose AI. But there’s a nuance. The ability to choose convenient timing played a major role in this.

But not everything runs smoothly. 5% of candidates ended conversations with the bot. Didn’t want to communicate with a machine. 7% encountered technical problems. Many called AI a significantly less natural conversationalist.

There’s another nuance. The study was conducted for entry-level positions in the Philippines.

Brian Jabarian, study author, highlights the key success factor. AI creates space for candidate self-expression. Therefore the person opens up more fully and provides more information for evaluation.